Yesterday I wanted a cheesesteak and fries. I called my go to spot. The woman who answered said I was on their list of people to whom they would not deliver. I thought it was a mistake–not only do I promptly pay via credit card, I have tipped very generously even before the pandemic and even more so since. So I called back and got a real attitude of “No, we won’t deliver to you.” She explained that my 1-star Yelp review was the reason. Those who know me know that I am averse to social media and would never post a review to Yelp (or TripAdvisor or FaceBook, etc)). It seems a “Kim G” posted a bad review. Are there more than 100 "Kim G"s in the area?
I requested the manager call me back, which she did. And she reiterated they would not fulfill any order I made.
I have ordered from this spot one or two times a week for ten years. Prior to that I have eaten in one or two times a week when I lived in the city and worked in the burbs. So 20 years of orders. And I didn’t even ding them on Yelp. Even if I had . . . ??? Now it’s never again for no good reason