I'm not being snarky...knowing what I know of you, I'm really curious to hear more on this topic. The place was obviously (from what I've read) in need of more than just a facelift, and they put it up for sale, right? So if that's the case, do you think it's better for new owners to skip the idea that they might keep things somewhat the same? I would like to think that a transition period is normal, so if a new owner (and trust me, I have no horse in the race, nor am I wowed by what I see MS does here in AP) wants to keep the clientele coming so they can show they have the chops to keep a customer while they make it their own, what's the harm? At least now if they change completely, the new owner is doing it with the knowledge that they've tried to keep former owner's customers...but if they don't, they don't.
Or do you think it's better to just start with a fully clean slate and hope customers will try a new place?