I tried going to Shanghai Fresh last night. As one would expect for a tiny restaurant on a Friday night, they were slammed, so we waited and waited in line. It later became apparent that the hostess was holding a list to put names on. After we got to the front of the line but received no attention despite some tables opening up, I approached her to ask how much longer it would take for a table for two. She replied that we had to get on the list, and that we should wait for her to bring it to us. Then she heatedly discusses something with the large party waiting in line behind us, and five minutes later says to them, “Hold on, I have to seat a party of two first.” She walks away, comes back, walks past me and my DC, walks past the large party, then approaches two white women standing in line behind them to ask if they were a party of two. They’d arrived 10 minutes after us and certainly had not been on the list. So she led the happy pair to an empty table while my friend and I decided to leave, because clearly she didn’t base seating decisions on either the physical line or the list she never offered us.
The ordeal took close to an hour, and we needed to eat in time for other plans that night. So we instead had a delicious meal at Happy Lamb, which was by contrast incredibly spacious, and offered attentive service. They also have the best hotpot broth in Boston.