More Chowhound Shenanigans

In the selected boards for which I tracked posts, in the last 39 days, both General Topics and Food Media & News averaged less than 2 posts a day, Cookware averaged less than 3 posts a day, while Home Cooking averaged less than 7 posts a day. NAF had a total of 7 added posts in the last 39 days, while BBQ and Grilling has a net increase of 3 posts. Over 39 days (the time period 9/22 through 10/30, which excludes the first few weeks of the redesign rollout).

These numbers reflect new topics added, not replies. If you scroll through the boards, the traffic would appear to be mostly all replies added to old posts. For new users, old posts probably have relevance but for long time users not so much. Especially when a new user chimes in on a question that was asked years ago. How long will it take for them to realize they killed it?

That LinkedIn profile was there before the redesign, so Georges was talking about goals that were allegedly reached in the year before it. “Content production” probably refers to articles written for chow.ind, the magazine component, not chowhound.chow.ind, the discussion forum.

But still, to leave it up at LinkedIn is kind of brazen.

Deleted now.

OK, here’s the new-post traffic for the past month, 10/6 thru 11/2 (T), and the past week (W):

General (+51T/+17W)
Home Cooking (+183T/+61W)
Cookware (+68T/+11W)
Not About Food (+3T/+4W)
Gardening (+2T/+2W)
Wine (+7T/+1W)
Beer, Etc. (+3T/+1W)
Food Media (+62T/+26W)
Site Feedback (+96T/+9W)
Restaurants (+346T/+128W)

My analysis is that with the exceptions of Food Media and Restaurants, Chowhound continues to languish. Home Cooking had a bit of an uptick, but Site Feedback took a nosedive as people give up complaining over what won’t be changed.

They are becoming Yelp.

Aloha,
Kaleo

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I just went to CH to see what’s new on Site Feedback and was greeted by a quick USER SATISFACTION SURVEY!!! Told them what I thought, though it wasn’t really an in-depth thing. Mostly about whether I’d recommend it and what my biggest issues were. Should be interesting to see what they get (if they’ll say) and how they react.

well, that’ll bump the traffic as we all head over to vent…

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No survey for me when I went to vent. Maybe they’ve already pulled it as a, erm , bad idea.

Just went there and the survey has not been pulled.

If someone has ABP pop up options set to “close blocked windows” and “block alert dialogues” might not see this “confidential survey”.

How can that wretched site and its employees not know what we think of the changes?! They are probably up to something now.

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Nope, still there. I completed the survey yesterday on my laptop, and it popped up on my iPad an hour ago.

Pretty sure they’re aiming at a different “we”. Seems we’re only a very small percentage of their ‘unique user’ base.

I just looked for it but couldn’t find it. Where is it located?

It’s a pop up, it isn’t anywhere to be found. It pop’s up and asks you if you will take a survey. The survey takes place in a separate pop up box from the actual site.

Aha - thanks!

Yeah took me awhile looking around before it “popped” up on my screen, now I feel like one of the cool kids!

Ah. That must be why I haven’t found it - no inclination to look around for a while.

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Well I was looking for the survey, mostly on the Site Talk board, but it took me awhile to even figure out how to get to that board, so at some point it just popped up.

I was feeling unwanted, but I got the survey request today when I went on CH. So I told them what I thought… very nicely, of course. Then, feeling inspired, I wrote the following on the “Bring Back Area Forums” thread (figured I’d share it here for comments/criticism):

I can only speak for myself. I liked the feel of the original site, bad software and all. Over the years, there have been changes & some of these improved the feel of the site for me, while others bothered me or hindered my enjoyment. Nothing so significant so as to push me away. However, this new look and format feel very alien to me & I just don’t enjoy using it. To me, it feels like a gigantic Google “key word” search & I don’t see how it can possibly create (or sustain) a community of folks who all go to one place to read about others’ finds in that area. You know, the thing that brought me here and has kept me here over many years. Yes, its true that the new format does not stop me from still posting about a restaurant I’ve been to in Brooklyn (where I live) or elsewhere, but its annoying (to me) that my post isn’t being deposited into a “location board” reserved for similar type posts (& feedback), but cross listed with everything that anyone has deemed worthy of co-existing with it when that tag is clicked… things that would’ve been considered off topic and not seen when I went to the Outer Boroughs board. It’s even more annoying since I know that many of those who would have previously read my post are no longer here to do so and that I won’t get their valuable feedback. And that’s a fact, regardless of cause. As I think the kids say today, CH “I just don’t feel you” (well, maybe no one actually says anything like that… I’m old, what do I know about kids today?).

The list of posts that I get when I click on Manhattan begins with this thread, which has little to do with Manhattan (actually it could be tagged with every geographic tag with as much relevance… why isn’t it?) & the rest of the list when you click on Manhattan is similarly populated with all sorts of posts and responses. Its not a Manhattan board, its not a place where people who feel themselves to be part of the Manhattan community would go to share information. It no longer walks like that duck or quacks like that duck.

Bottom line is that, whether food boards have run their course and this format change was just a convenient exit point for folks like me, or whether the site’s format is the main cause & can be reversed, or whether it can’t be reversed because the old way isn’t fiscally sustainable… none of this matters to me, as an individual user. I’m not an investor. If a restaurant changes ownership, chef and menu and the new place keeps the old name but doesn’t thrill me like the old place did, I am saddened but move on. Well, one of my favorite places (CH) has been sold, there is a new management approach and they’ve brought on new cooks to serve things that are only marginally like what I used to get. I gotta decide how much I wanna go back. No dramatics, just consumer choice.

Oh well.

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It truly is “a puzzlement”.

I’ve noticed the staff now post articles and stuff, and the staff also give each other “likes”. So desperate for content now, aren’t they. What a wretched existence!

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I have no idea what’s going on Over There now. I only read and sometimes post on the COTM threads and am down to just reading the Cookbook thread.