My one experience with food delivery from them was abysmal, so perhaps you’re not missing too much. Their idlis and medu vadai were too large, the sambhar they should have included was missing, and the food was generally wan. I know you (and others I respect) think highly of the main Godavari, so perhaps these flaws are just confined to the distributary.
There was also a peculiar delivery problem. The food was late coming so, as Grubhub suggests, I phoned the restaurant. “Food ready for long time” they said matter-of-factly, “but not ready when Grubhub guy come so we tell him go away and come later. He not come back.” I asked if they could contact Grubhub to get her/him back. “No” they said, “you come pick up.” Eventually, I had to call Grubhub and get them to get their delivery guy back to the restaurant.