It’s strange that my current avatar only shows up on my profile page, but not the main one (which still shows the former). 
That’s just because that joke is lame.
3 Likes
Can’t ignore the classics. 
1 Like
Occasional 502s I will just have to chalk it up to occasional software hiccups unrelated to the server, since the server is now running smoothly, and especially since the server is hardly busy at all on Saturday 7am pacific.
3 Likes
That I will have to set a parallel testing site up to find out which plugin/ theme may be the issue. We’ll have to test outside the live site to avoid downtimes.
2 Likes
i used to ask people to clear their browser cache when receiving a 502 to see if helped.
.
- “Have you restarted your machine?”
1 Like
Have you thrown out your preferences? is what I heard 80,000 times.
1 Like
I said something similar to my girlfriend when her ROKU Streaming device was acting up, last night.
I told her turn everything off, wait 30 seconds and turn everything back on.
Lo & Behold the problem was fixed.
She always asks “Why, does this happen??” I give her the same answer “Imperfect technology”
1 Like
I was training some folks on the Handy Zoom audio recorder, and one of them (the recorders, not the folks) mysteriously ceased to respond. I took the batteries out and put them back in. And the device fixed itself. Go figure.
1 Like
I’m a big believer trying the reboot first, serially if needed. The question
- “Have you restarted your machine? ”
only irks me because, any time I’d call support, I’d carefully explain that I’ve already rebooted several times.
Then they spy their handy dandy flowchart and their brains dribble out the pantslegs as they ask, “Have you restarted…?”.
Same thing with my ISP. First words out of my mouth are that I’ve already reset the modem/router 5 times before I called, and that I know what the problem is, and it’s hardware related. Yet they go flowchart, and of course that’s the first thing they want to try. Then they elevate, and by golly, that’s what that gal or guy wants to try, too. Then they elevate again. One time I spent nearly 60 minutes talking to a series of “next level support”, none of which knew more about what they were doing than the last, but the final one at least listened to my explanation and set up an appointment for hardware check/replacement.
Had to call them last week and just kept saying, “No I’m not going to reset, it’s a hardware problem, I’m holding the broken optical fiber connector in my hands”. This call only took 20 minutes for them to get it through their heads that I really did have a hardware problem (unfortunately none of the big box stores sells this kind of cable). [ETA - their in-person service is great, by the way. The techs text me to narrow the window the morning of, and always know exactly what they’re doing and are very efficient.]
Reminds me of routine from comedian John Caparulo from maybe 20 years ago. He calls the cable company:
(JC) Hi, my cable is all fuzzy with diagonal lines marching across the screen from corner to corner of my TV.
(Cable) Okay, Mr. Caparulo, let’s see about making a service appointment. Are you available any time between Tuesday at noon and… Friday 5pm?
(JC) Well… yeah, I’m not busy, not that my social and professional life is any of your business.
(Cable) Okay, Mr. Caparulo, while I’m getting that done, let’s try some basic troubleshooting. You say your TV screen is all fuzzy and has lines running across it. Have you checked to see if your TV is plugged in to the power outlet?
(JC) I will stab you! (Then, to the audience, “Who unplugs the TV ever? You plug it in once and it stays that way until you move.”)
5 Likes
And back in the OLDEN days 
you’d just smack the big-butt TV on the side a couple of times, move the rabbit ears, and the picture would come back in without the wavy lines.
6 Likes
In the olden video-editing days, when the hue shifted on your image, you would shuffle your feet on the rug and shock the monitor.
5 Likes
My modem/router died a couple of weeks ago.
Oddly when I called my ISP customer service, I told them the modem had died. After giving the rep my account info, he said, “Let me try to ping it” 30 seconds later, he confirmed that my modem was no longer with us.
I had a spare in stock, once I gave him the MAC number; my computer re-connected to the internet. Then he started to give me instructions on configuring it for my Wi-Fi, I told him “I got this and will take it from here.” He response was “Really??” I told him “Yes, I’m good”
I guess the whole interaction took less than 2 minutes.
2 Likes
I still accidentally do that to my cats. But I gotta say, they’re not overly fond of me doing it. 
3 Likes
The monitors weren’t thrilled about it either. Eventually they became unusable.
3 Likes
Same experience here, and I do keep a spare modem and a spare router. I know how to Do Stuff. Chances are about 100 percent that by the time I call, the problem is in their end. But they have that script. If I’m lucky, I can rant or weasel my way up to a higher level tech.
3 Likes
OMG 
Sadly…been there.
2 Likes
Question for @hungryonion— does the affiliate link allow for shopping on any global site once you click it, or is it US-specific?*
