After the HO Down at West Lake last month, we moved our monthly dim sum group from Crown Palace to West Lake this month. They were not as taken by it, and I also saw some drawbacks.
West Lake has no fry cart; the items one would get off the fry cart are made in the kitchen and put on carts, meaning they are not as piping hot as one might want them. They also have only hot peppers stuffed with shrimp, not mild, and several of our group prefer the mild.
The Salt & Pepper Squid are tentacles only.
The Clams in Black Bean Sauce seems to have fewer clams, and the plate we got had what I considered an excess of empty shells.
There are some items not available at Crown Palace (what is the name for that fried thing that has “crispy ribbons” all around it?), but apparently the people in our monthly group want whatever Crown Palace has, so we will be returning there for the future.
(We can go on our own to West lake, but dim sum for two is not nearly as good.)