Wait! Let me get this straight. They do WHAT with the tips?

A grossly over-engineered solution went awry. Go figure. Can anyone explain why this is even necessary?

It’s paywalled - got a gift link for us?

Just a guess but I presume this is hospitality industry payroll company or similar. It would be common for such companies to also process tips, particularly those paid by card. After all, it is income.