It can take a while for a new user to start posting. But we can collectively create a warmer/ more welcoming environment:
- Welcome them!
- Thank them when they post for the first few times so they will be encouraged to post more and the observing, lurking newbies will feel less intimidated to start posting.
- Ask them follow up questions if you feel they can offer additional information that can add to the conversation and make them feel their contributions are valued.