There’s a ground floor level and then an elevator ride up to the terrace level.
Get your downstairs food and then go up, there’s another bar upstairs (and you can’t carry alcohol up from the downstairs bar).
Alternatively, eat where you get your food while it’s hot, then go up for a drink with a view.
As with anything, expectations guide the experience. It’s a pretty location with better than average food. Crowds are everywhere