Me too. Managed to fix it myself with a $5 replacement part. It’s the metal clip that extends through the drain to keep it defrosted. It was too short and now they have replaced it with something larger.
I also have a Samsung induction stove which is fine except the electronics go haywire when you spray cleaner on the console. There’s a big gap at the bottom of the console and I guess liquid or vapour gets in there and shorts everything temporarily.
I have to wonder how much testing they do on these appliances before they release them.