I purchased a Samsung refrigerator in 2012, $1,500.± with all the normal bells & whistles. Factory warranty was 1 year, after which I was offered an extended through Samsung for an additional 3 years. Well on Dec 23 I noticed it wasn’t cooling properly and by Dec 24, it was shot.
Obviously it’s a holiday weekend so no luck getting anyone out. After dozens of phone calls (literally) they finally sent someone out yesterday who says parts will be 3-5 days, once they are in they will call us to schedule install. So we are looking at another week + before its repaired, not very good service if you ask me.
Bottom line Samsung Sucks!