Thanks for the news report @ipsedixit. That is heartbreaking and upsetting to read.
It’s a desperate time around the world, but to scam restaurants (who are already badly hurting / just barely surviving) is tragic.
Horrendous criminals …
A friend who owns a boba shop up here in NorCal recently experienced something similar with a couple trying to argue their way to get their refund in cash for being overcharged, and used bullying tactics to coerce the young employees while yelling saying the wife is pregnant etc to cause a scene. The manager insisted that if they were to process the refund to a credit card they needed to see ID. The owner lives 2 minutes away and by the time she got there, the couple left and ended up with the cash refund.
But with this happening to Spoon by H, amongst other establishments, is criminal. On an unrelated note, a friend who has a really great ramen shop, had his outdoor dining tent stolen 2 weeks ago, then just less than a week ago, thieves smashed the glass to the front door and stole their iPads and took down their ordering system for the day. Something similar happened to Cassava in San Francisco not too long ago as well, and several Asian run businesses (small mom and pop).