The Albertson’s market that is basically around the corner had been having more than normal trouble with their 4 self checkout lanes for some time, shut them down last week, and has now replaced them with standard checkouts. But… doesn’t seem to have added any more checkers than they had before. Today I waited 10 minutes in line when I usually have zero to a couple of minutes wait at a self checkout. I know that those of you in more urban areas willl laugh at this, but it’s MY 10 minutes.
Does anyone have any solid intel on why a market would get rid of self checkouts?
Given the number of times someone has to come over and resolve what is likely a software issue I’m thinking the cost of that tech support might be behind this, but have no way of knowing for sure. The checker I asked today said it was because people “prefer full service”. I kinda doubt that.