As you can see from my previous post
I started my search for a special occasion restaurant for a 90th birthday party early, just after New Year’s for an April party. I spoke with several restaurants and Le Bernardin was the most accommodating. I’ve been several times and, although I prefer EMP at that price point, it would be fine. After a lengthy and friendly conversation I was assured by the Maitre D that as a one time only concession, the elderly guest of honor could order just an appetizer. The remaining ten in our party would of course order the entire tasting menu. I was instructed to call at 9 am on March 1 to make the actual reservation as their system works on a 2 month cycle. I asked if I needed to call earlier and was told no.
Today, March 1, I called at exactly 9 am, and waited patiently twenty minutes on their hold system. When I finally reached a “reservationist”, which I’m sure is not a word, I was insistently, verging on rudely told that no exceptions are ever made and I am lying.
Five minutes later I had secured a reservation at Daniel, with my mother-in-law able to order whatever she likes that night. Le Bernardin will never get another dime of my money.