You’ve seen the ads, so you know they’re a Subway-style put-it-together-to your-choice place with an array of options by protein, carbs, vegetables, salsas, toppings, and extras.
You pick whether you want all that in a taco, burrito, or bowl. Or “off-menu” (at one point anyway) flour quesadilla.
If you’re trying to maximize food / minimize wetness and deterioration of the outcome on the way home, get a bowl and a flour tortilla on the side and DIY your burrito or quesadilla at home.
Personally, I like soft tacos or a quesadilla. If I get a bowl, it’s 2 meals for me. My experience has been that everything is flavorful and fresh for a fast casual place.
Like @Autumm2 I like the chicken, black beans, pico de gallo, and corn salsa. Sometimes carnitas instead of chicken, it’s tasty but fattier as expected.
@Midlife — echoing @ipsedixit, it’s easy and cheap enough to go try if you’re curious.
As an aside, I’m always curious why people who don’t have an answer to OP’s question just stop by to bash the premise in general, and so on.
Everyone doesn’t have local taqueria options, and even if they do, food restrictions may not allow you to eat there. I know plenty of people who don’t eat beans cooked with lard (or tortillas fried in lard, something they discovered in an unfortunate manner), or need vegetarian options, or have other food restrictions.
The anti-chain snobbery is a bit tiresome from thread to thread.
As @BKeats’ pointed out,
(There’s also already a long thread on why people at chains, so it really doesn’t need to be re-litigated on every specific question thread.)
