Was the owner in jeans and a sports coat working the floor? Did he offer to upgrade to a premium sound system you purchased the extended warranty? (that was honestly my impression was more used car salesman than restaurateur.)
I will side with the waiter on the filet mignon issue though, always better to under than over cook any steak. Once you get into medium well on a filet you are pretty much destroying the steak so I can completely understand. The service was certainly good on each of my visits.
Just out of curiosity, there used to be an Asian woman who was either a manager or maitre d’ during the Peter’s and Burke’s ownership, I haven’t seen her since the new owners took over. I assume the closure was too long for her to wait out a new owner and she moved on. Too bad she was excellent on the floor.